How can we help?
Real answers, from the people who make the apps. Most are right here. If yours isn't, write to us, and a person will write back.
Write to us
Tell us which app you're using and what device it's on. A real person reads every message, and we usually reply within a couple of days.
support@friendswithmodems.comHow do I play with a friend?
Tap Play with friends on the title screen. On a FaceTime call, one more tap brings in everyone on the call. Otherwise, invite them through FaceTime or Messages with SharePlay, or through Game Center. Your friend taps the invitation once, and they're at your table.
Does my friend need Pro or an account?
No. Your friend needs the free app, and nothing else. Never Pro, and never an account of ours. SharePlay needs no sign-in at all, and Game Center uses the Apple Account they already have.
My friend's game dropped. What now?
Nothing is lost. The game pauses on their turn and waits for them, and when they're back, they rejoin their seat on their own. If they can't come back, after 30 seconds the host can let a fair computer player take their turn.
Are there really no ads?
Really. Not one of our apps shows an ad of any kind, so there's nothing to “remove.” That's our promise: no ads, no subscriptions, no tracking, ever.
What's free, and what does Pro add?
The whole core game is free, forever, and so is playing with friends, hosting or joining. So are undo, a free hint in every deal and every accessibility feature. Pro is an optional one-time purchase for the extras, like more hints, themes and a saved game for every variant.
I bought Pro on another device. How do I get it back?
Open the app, go to Settings, and tap Restore Purchases. Just make sure you're signed in to the App Store with the same Apple Account you bought it with.
Can my family use Pro too?
No. Pro belongs to the Apple Account that bought it, on all your own devices, so each person who wants Pro buys it on their own account. The game itself is free for everyone, and playing together never needs Pro.
Will my progress sync between my iPhone and iPad?
Your game in progress is always saved right on your device. With Pro, a saved game for every variant syncs through your own iCloud account. Either way, nothing ever comes to us.
Do the apps work without an internet connection?
Yes. Playing on your own works fully offline, even on a plane. Playing with friends far away needs a connection, through FaceTime, Messages or Game Center.
How do I ask for a refund?
Purchases are handled by Apple, and so are refunds. You can request one at reportaproblem.apple.com.
Is my data safe?
We don’t collect any. So there’s nothing of yours on our side to lose. Read the full privacy policy.